Help Center

8jili Frequently
Asked Questions

Everything you need to know about playing on 8jili — from creating your account and making deposits to understanding game rules and withdrawing your winnings. We've got the answers right here, pare.

🔐
Account
💳
Payments
🎮
Games
🛡️
Safety
Account Deposits & Withdrawals Games Bonuses App Safety & Responsible Gaming
Account & Registration

Registering on 8jili is quick and straightforward. Click the Register button, fill in your mobile number or email address, set a secure password, and verify your account via the OTP sent to your phone. The whole process takes less than two minutes. Once your account is active, you can deposit and start playing right away.

You must be at least 21 years old to register and play on 8jili. This is in line with Philippine regulations governing online casino and sports betting platforms. Age verification may be required during the registration or withdrawal process. 8jili takes this requirement seriously — accounts found to belong to underage players will be suspended immediately.

No. Each player is allowed only one 8jili account. Creating duplicate accounts is a violation of our Terms & Conditions and may result in the suspension or permanent closure of all associated accounts, including forfeiture of any balances. If you've forgotten your login details, use the password reset option on the Login page instead of creating a new account.

Go to the Login page and click "Forgot Password." Enter the mobile number or email address linked to your account, and you'll receive a reset link or OTP. Follow the instructions to set a new password. For security, choose a password that is at least 8 characters long and includes a mix of letters, numbers, and symbols. Never share your password with anyone.

Account verification on 8jili typically involves confirming your mobile number via OTP during registration. For higher withdrawal limits, you may be asked to submit a valid government-issued ID — such as a Philippine passport, SSS ID, PhilHealth card, or driver's license. Verification helps protect your account and ensures faster withdrawals. The process is usually completed within 24 hours on business days.
Deposits & Withdrawals

8jili supports a wide range of payment methods popular among Filipino players:
  • E-wallets: GCash, PayMaya (Maya)
  • Online banking: BDO, BPI, Metrobank, UnionBank
  • Over-the-counter: 7-Eleven, Cebuana Lhuillier, M Lhuillier
All transactions are processed in Philippine Peso (₱). New payment channels are added regularly, so check the cashier section of your account for the latest options.

The minimum deposit on 8jili is ₱50. This low entry point makes 8jili accessible to players across the Philippines — whether you're a casual player in Davao or a regular bettor in Makati. There is no maximum deposit limit for most payment methods, though your bank or e-wallet provider may impose their own transaction caps.

GCash and PayMaya deposits are typically credited to your 8jili account within a few seconds to a few minutes. Online bank transfers (BDO, BPI, Metrobank) may take up to 30 minutes during business hours. Over-the-counter payments can take up to 2 hours. If your deposit hasn't reflected after the expected timeframe, contact 8jili support with your transaction reference number.

To withdraw, log in to your 8jili account, go to the Cashier section, and select Withdraw. Choose your preferred method (GCash, PayMaya, or bank transfer), enter the amount, and confirm. Withdrawals to GCash and PayMaya are usually processed within 1–3 hours. Bank transfers may take 1–2 business days. Make sure your account is verified to avoid delays. The minimum withdrawal amount is ₱100.

8jili does not charge fees on standard deposits or withdrawals. However, your bank or e-wallet provider may apply their own transaction fees. For example, some banks charge a small fee for interbank transfers. Always check with your payment provider before initiating a transaction. 8jili will clearly display any applicable platform fees in the cashier before you confirm a transaction.
Games

8jili offers over 500 games across multiple categories: New games are added regularly, so there's always something fresh to try.

Yes. All 8jili games use certified Random Number Generators (RNG) to ensure that every spin, card draw, or dice roll is completely random and independent of previous results. RNG systems are regularly audited by third-party testing agencies to confirm fairness. The return-to-player (RTP) percentage for each slot game is published in the game's information panel — look for the "i" or "?" icon within the game.

Some 8jili games offer a demo or practice mode that lets you try the game without wagering real money. This is a great way to learn the mechanics of a new slot or understand the bonus features before committing your balance. Demo mode is available on selected titles — look for the "Try Demo" or "Practice" option on the game launch screen. Sports betting and live casino games require real-money play.

Multi Bet on 8jili lets you combine multiple sports selections into a single accumulator bet. Instead of betting on one game at a time, you can pick outcomes from several matches — PBA, NBA, football, UFC — and combine them for significantly higher potential returns. The more selections you add, the higher the combined odds. Keep in mind that all selections must win for the accumulator to pay out.
Bonuses & Promotions

New 8jili players can look forward to a welcome bonus upon their first deposit. The exact offer varies by promotion period, so check the Promotions section after logging in for the latest details. Bonuses may include deposit match credits, free spins on selected slots, or cashback on your first few sessions. All bonuses are subject to wagering requirements — read the terms carefully before claiming.

A wagering requirement (also called a playthrough requirement) means you need to bet the bonus amount a certain number of times before you can withdraw the winnings derived from it. For example, if you receive a ₱500 bonus with a 20x wagering requirement, you need to place ₱10,000 in total bets before the bonus funds become withdrawable. Each promotion on 8jili clearly states its wagering requirement — always check before opting in.

Yes. 8jili regularly runs promotions for active players, including daily reload bonuses, weekly cashback offers, free spin drops on new slot releases, and seasonal campaigns tied to Filipino events like Pasko, Fiesta season, and major sports events like the PBA Governors' Cup and NBA Finals. Log in to your account and visit the Promotions page to see what's currently available.
8jili App

The 8jili app is available for both Android and iOS devices. Visit the App page on this website to find the download link and installation instructions. For Android, you may need to allow installation from unknown sources in your device settings. For iOS, follow the on-screen instructions after tapping the download link. The app is free to download and gives you access to the full 8jili game library on your smartphone.

Yes. The 8jili app gives you access to the same full game library, account features, promotions, and payment options as the desktop website — optimized for mobile screens. You can deposit, withdraw, play slots, bet on sports, and manage your account entirely through the app. It's designed to run smoothly even on slower mobile data connections, making it ideal for players across the Philippines, including those in the provinces.

The 8jili app is compatible with:
  • Android: Version 5.0 (Lollipop) and above
  • iOS: iPhone and iPad running iOS 12 and above
Most modern smartphones sold in the Philippines — including popular brands like Samsung, OPPO, vivo, Xiaomi, and Apple — are fully compatible. If you experience any issues, make sure your device's operating system is up to date.
Safety & Responsible Gaming

Yes. 8jili uses 256-bit SSL encryption to protect all data transmitted between your device and our servers. Your personal and financial information is stored securely and never shared with unauthorized third parties. Two-factor authentication (2FA) is available for an extra layer of account security. We recommend enabling 2FA and using a unique, strong password for your 8jili account.

8jili is committed to promoting safe and responsible gaming. The platform provides several tools to help you stay in control:
  • Deposit limits: Set daily, weekly, or monthly deposit caps
  • Session time reminders: Get notified when you've been playing for a set duration
  • Self-exclusion: Temporarily or permanently exclude yourself from the platform
  • Reality checks: Regular pop-up reminders showing your session time and net balance
Visit our Responsible Gaming page for full details and to activate these tools.

If you feel that gaming is negatively affecting your life, you can request a self-exclusion through your account settings or by contacting 8jili support. Self-exclusion can be set for a specific period (e.g., 30 days, 6 months) or permanently. During the exclusion period, you will not be able to log in, deposit, or place bets. We take self-exclusion requests seriously and process them promptly. For additional support, visit our Responsible Gaming page.

8jili customer support is available 24/7. You can reach us through the live chat feature inside your account dashboard — it's the fastest way to get help. You can also send an email to our support team at [email protected] for non-urgent inquiries. Our support team is fluent in English and Filipino, so feel free to write in whichever language you're most comfortable with.
Quick Links
Create an Account Log In Download the App Responsible Gaming About 8jili Terms & Conditions Privacy Policy
Popular Games
West Hunter Bingo Drill That Gold Lucky Neko Gates of Olympus Basketball Betting Super Wheel Multi Bet
Play Responsibly

Gaming on 8jili is for entertainment only. Always set a budget, take regular breaks, and never chase losses. If gaming stops being fun, it's time to step back.

21+ Only

Need help? Visit our Responsible Gaming page for tools and resources.

Still Have Questions?

Our support team is available 24/7. Reach us via live chat in your account or send an email — we typically respond within a few hours.

[email protected]

Why 8jili

Built for Filipino Players

From GCash deposits to PBA betting, every feature on 8jili is designed with the Filipino gaming community in mind.

💳
GCash & PayMaya Ready

Deposit and withdraw using the e-wallets Filipinos use every day. Fast, secure, and available 24/7 with a minimum of just ₱50.

🎮
500+ Games

Slots, bingo, live casino, sports betting, and instant-win games — all in one account. New titles added every week.

📱
Mobile-First App

The free 8jili app runs smoothly on Android and iOS, even on slower connections. Play anywhere in the Philippines.

🏀
PBA & NBA Live Betting

Real-time odds on PBA, NBA, UFC, boxing, and more. Place in-play bets as the action unfolds, quarter by quarter.

🔒
Secure & Encrypted

256-bit SSL encryption and optional two-factor authentication keep your account and funds protected at all times.

🛡️
Responsible Gaming Tools

Deposit limits, session reminders, and self-exclusion options are built into every 8jili account. Play safely, play smart.

Ready to Play?

Join 8jili Today &
Start Winning

Create your free account in under 2 minutes. Deposit via GCash or PayMaya, claim your welcome bonus, and explore 500+ games. Must be 21 or older to register.

Register Now Download App Browse Games

21+ Play responsibly. Gaming should be fun, not a financial solution.